HMRC prepares to send 1.5 million tax credits renewal packs

HM Revenue and Customs (HMRC) will issue 1.5 million annual tax credits renewal packs for the 2023 to 2024 tax year to customers between 2 May and 15 June 2023.

Once customers receive their annual renewal pack they will have until 31 July 2023 to check the information is correct and notify HMRC of any changes to their circumstances which may affect their claim.

Tax credits help working families with targeted financial support, so it is important that people do not miss out on money they are entitled to.

There are two types of renewal packs:

• if it has a red line across the first page and says ‘reply now’, customers will need to confirm their circumstances to renew their tax credits
• if it has a black line across the first page and says ‘check now’, customers will need to check that their details are correct. If they are, they do not need to do anything and their tax credits will be automatically renewed

More than 500,000 tax credits customers will need to reply to HMRC by the deadline to confirm their circumstances for the 2023 to 2024 tax year, or risk having their payments stopped.

The renewal packs will be sent out in batches. HMRC is reminding customers who have not received theirs to wait until after 15 June before contacting HMRC about their pack.

Source: HM Revenue & Customs